Long-term relationships have become critical to the success of any client-driven business. The costs of acquiring customers and finding good business partners makes retaining these relationships vital to the success of any business. Treating your business partners, clients and furthermore, your community members, with honesty, trust, fairness and respect contributes to strength and longevity within those relationships. This is something we are proud to say we have established with longtime client, Shoppers Drug Mart.
As a national organization with thorough standards, Shoppers Drug Mart has been using Terlin Construction for many projects throughout Eastern Ontario since 1989 – that’s 27 years! This long standing relationship is the result of Terlin’s expertise in delivering excellent quality on tight timelines.
The Terlin team has completed interior fit-ups in new stores, renovations to existing stores (often working in retail environments that remained open and operational) and more recently, base building construction in addition to interior fit-ups. Working in an environment that remains open adds additional pressure, knowing that the work must completed quickly, quietly and with the least amount of overall disruption as possible.
Working with Terlin means you have access to our service department, who has been providing ongoing service to Shoppers Drug Mart to support their existing operations for decades now. These projects are large in scope and require strict adherence to the project schedule to meet expectations. Project Managers are adept at managing requirements that often change during the course of construction – without allowing an impact on the scheduled delivery date. We’re really proud of that.
Together we have built this relationship on the foundation of hard work, high standards, honesty and respect. In today’s business world, when employees, customers and business partners can spread the word quickly if they’re not completely satisfied – we take great pride in being named the “supplier of choice” for a leading Canadian marketplace.